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Order Information

What is your License Policy?

Single-User License:
Installation of the program purchased under a Single-User Personal License is restricted to one single personal computer owned by or under control of the licensee plus one additional computer also owned by the licensee, e.g.: One computer at home and another at work, or a desktop at home and a laptop at home. However, at any given time only one copy of the purchased programs may be in use.

For Personal Use: With Personal License, you can use the software in a business, academic, or government environment and you can only intend to use it for private or employment use and on exactly one computer per license. And you are preventing from selling, distributing or taking other ways to generate revenue directly with the output of the software.

Multi-User License:
The license permits you to install the program on the specific numbers of PCs entirely within your family(For personal use), non-profit organizations(Such as schools, for academic use) and corporation within one particular specified location (e.g. office, for commercial use). Pricing varies according to the use. You may not give, transfer or sell multi-user-licensed copies of our product, nor include such copies in, or with products you sell or deliver to any third party users may access the software in any way that is convenient; for example, by accessing copies stored on local hard disks or copies stored on network servers.

Enterprise License:
Enterprise License is a type of software licensing agreement that grants the purchaser permission to use the software on a network on a single site, with an unlimited number of end users. Usually this type of license allows you to copy and use the software on multiple computers at one site and is more expensive than purchasing a single copy but less expensive than purchasing a copy for each computer at the site. There may be a maximum specified number of simultaneous end users.
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Help with the online order form (via RegNow/MyCommerce)

24/7 Customer Service Center for ordering related questions
Logo RegNow/MyCommerceFor questions regarding your order(status) or if you need help with the ordering system then please contact our e-commerce partner RegNow/MyCommerce directly.

Contact the 24/7 Customer Service Center:
Phone 1: +1-952-646-5331 (international)
Phone 2: 1-877-353-7297 (toll free from the US and Canada)
Email: ordersupport@mycommerce.com
Their product ID number for 2nd Speech Center is 11246-2.

All orders/payments are handled by our e-commerce partner RegNow/MyCommerce, partially to offer several payment methods worldwide and to reduce the risk of fraud but even more because it reduces the (VAT) administration and thus we can spend more time on the development and support of 2nd Speech Center.


Cookies should be enabled
This is the default setting in your web-browser.

Some payment methods are only available in USD
Some payment methods are only available if you choose USD as currency.

Order without sales tax in the US

There is a special procedure for US organizations to order without sales tax.
In other countries, such as in Europe, you can just enter your VAT number in the order form.

This is the procedure to follow from RegNow/MyCommerce (part of Digital River), our e-commerce provider, for US organizations to order without sales tax:

We (MyCommerce) are required to collect and remit sales tax for states where we have physical locations.
Your order needs to be setup as tax exempt prior to placement.
If you are a tax exempt entity please fax your Certificate of Exemption form proving tax exemption to 952-646-5604 along with your Credit Card payment details and product details. Our customer service team will create your tax exempt order and submit it on your behalf.
If you would prefer to email your exemption form, please send it to
Our Customer Service team will respond with a case ID number and a phone number to call to complete your tax exempt order. If you have questions about tax exemption, please contact our customer service department at


Please allow within 24-72 hours for them to get in touch with you. If you didn't receive the email then please check your spam or junk mail folder.

Error: "An error occurred during cart processing"
If you get the message: "An error occurred during cart processing", then please verify the following:
Customers should always enter the billing address/name that is associated with the payment card they are using to place their order.

Error: "We were unable to verify that the information you entered on the order form is valid"
If you get the message: "We were unable to verify that the information you entered on the order form is valid", it might be because your IP address is blocked by the anti-fraud system. Please contact the customer service department in that case. You will see that and the contact details when you get this error.
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How can I know if my order is processed successfully or not?

Generally speaking, once the order is successfully processed, you will receive a confirmation e-mail sent from RegNow or ShareIt. The confirmation contains all of your order information, including your registratin name and code, your invoice or receipt.

If your order fails, you are also supposed to receive a notification. In this case, we suggest you check your order status before placing a new order.
RegNow: https://www.regnow.com/order_lookup.html

If your order is successful, but you have not received the registration e-mail within one hour, please contact our support team. We will check your order and resend you the registration e-mail.
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Can I cancel my order after placing it?

We are sorry that your order can not be canceled. Due to the automated way that orders are processed and fulfilled, once an order is processed, it cannot be canceled. If you would like to request a refund, please see our Refund Policy.
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Is it secure to buy the discounted programs from the websites that are not yours?

We have authorized our affiliates to sell our products, but we cannot ensure all the websites selling our programs are secure. Some people crack our products and sell them on the Internet. And we do not guarantee upgrades and support for any pirated software. If you find such a website, please provide us with the link for confirmation. There is no problem to purchase our products from our affiliates, but we recommend purchasing products from us directly for guaranteed upgrades and technical support.
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What is "Extended Download Service"?

The Extended Download Service is an optional service offered by the payment processor (RegNow or ShareIt) at an additional cost. Once you purchase this service, you'll be entitled to 1-year re-download service for the very version of the product you purchased, which means the service provider will a keep backup copy of the current version of the product you purchased, and allows you to download it from the link given to you at any time.

Do I have to purchase this "Extended Download Service"? What if I don't purchase it?
The short answer is NO. Once you purchase any product from Zero2000 Software, you can retrieve the download and registration information for the product you purchased for free. The only concern for you is that Zero2000 Software always keeps the latest version of the product on our server. If you only need to download the very version when you purchased at any time, then you can add this extended download service as a plus.
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Can I order without a credit card?

In addition to Credit Cards, we accept Checks, PayPal, Money Orders and Wire Transfers. If you choose to pay by Check, Money Order or Wire Transfer select the appropriate payment method on the payment page. There are detailed directions for you to process the order.
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Can I pay with American Express?

American Express only can be used if you choose USD as currency.

We use the e-commerce partner RegNow to handle all the payments and the delivery of the license keys. RegNow offers several payment methods.

From their website:
Credit Card: On the next page after you hit "Continue" at the bottom of this page you will be asked for your credit card information. We currently accept Visa, Mastercard, American Express (USD only), Discover (USD only), Visa Check Card, Eurocard and MasterMoney. All orders are processed in real time and upon completion an email will be sent to you as confirmation of your purchase. This option is recommended for the fastest delivery of your order. For all other options you will not receive your order until we have received payment.
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How can I get a copy of my receipt?

A link to the receipt will be presented after you have confirmed the order in the section "Billing information":

Billing information
Order ID: xxxxxxxxxxxxx-xxxxxxxx
Order Total: $39.95 USD [ Receipt ]

When you place an order you wil get a receipt that you can print and which contains all the information you need. After you've placed your order you can download the receipt, but you can also login at MyCommerce/RegNow to get the receipt.

Get a receipt afterwards
If you've forgotten to print your receipt the first time you can get a copy of your invoice via our e-commerce partner MyCommerce/RegNow (part of MyCommerce/Digital River).
Just enter your email address and the order number and print the receipt:
How to get a copy of your receipt

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Do I have to pay sales tax?

We charge applicable sales tax for orders shipped to California, Minnesota and Washington. Sales tax is automatically computed on both product(s) and shipping costs.

Since July 1, 2003 VAT (Tax) are applied on all Digital products sold into the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy Luxembourg, The Netherlands, Greece, Portugal, Spain, Sweden and The United Kingdom.

About Regnow and ShareIt - Zero2000 Software authorized Regnow and ShareIt to accept credit card orders world-wide and to send ESD products directly. This payment server is based in the USA. Regnow and ShareIt are online order fulfillment services for digital goods merchants on the Internet. They are self-service registration, resell, and payment sites for publishers of software, and other electronic goods. Both of them are divisions of Digital River®
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Are there any discounts available for education organizations?

Zero2000 Software offers the same everyday low prices to all users. Sort of like Wal-Mart, without all that evil. But we also offer educational (also known as academic) pricing for anyone in academia. Simply email support(AT)zero2000.com from your .edu or other school-related email address, and we'll provide the needed discount code for you. In addition, we offer price breaks for volume licensing, perfect for labs and large companies. These discounts are applied automatically when ordering.
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Can I order a CD and how long can I get it?

Yes you can. You can choose it during the ordering process.

By default this option is not selected and your copy is delivered as an electronic download. Electronic delivery benefits the environment by consuming fewer natural resources and creating less paper waste.

During the ordering process you can choose to get a backup copy on a cd-rom by postal mail for an additional fee.

After your order is successfully processed, you will receive a registration e-mail. And the CD will be delivered on the same day. The CD cannot be returned, so please think twice before ordering a CD.

It takes 1 to 3 weeks for the CD to arrive, depending on your location. Below are expected shipping times:
US Domestic Shipping 7-14 days
Canada Shipping 9-16 days
International 12-21 days

This cd-rom must be seen as a backup. You will not get it delivered in a box with a manual such as you might be used to in a store and with other software. We do not do that to keep the price low. The box shot on our website is for illustrative purpose only.

Before you get the CD, you can download the program and register it with the registration code to get the full version.
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I have purchased the download version, how can I get a CD as a backup?

If you want to get a CD as a backup, please purchase the product with the CD again and then contact us. We will refund you for your previous purchase, for we don't sell the CD separately.

Actually, if you have an Internet connection, you don't need to purchase the CD. You can download the latest program from our website at any time without any limitation. Purchasing the CD is totally a waste of money. The CD is just for those who don't have an Internet connection. And the CD doesn't contain the registration information.

You can download the program, and then burn it with your registration information onto a CD as a backup by yourself, or save them together on your computer or some USB storage devices.
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Can I change my CD shipping address?

Unfortunately, you can not change your shipping address after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system. If your package is not successfully delivered, it will be returned to the warehouse.
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Do you have a local reseller?

At this moment we don't have and work with local partners or resellers. (However we do allow reseller to purchase for their customers)

2nd Speech Center is offered electronically as a download or can be ordered on a backup cd-rom. We do this via our e-commerce partner RegNow/MyCommerce. For the delivery on cd-rom there is an additional fee. The Extended Download Service is an automatically added backup-service (with price) from RegNow/MyCommerce added to the order form so that you can download your copy also from their servers. But you can also download it directly from our website. If you don't want this extended download/backup service, just uncheck it.
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How to make a purchase as a reseller?

The price for a single user license of 2nd Speech Center is USD 39.95. We do offer volume discounts but no reseller discounts. Volume discounts start at a quantity of 2 users.

More information about pricing, buying and volume discounts is available on the following page:

The registration code is sent to you by email immediately after the order is completed and the payment is received. This is usually within 30 minutes when you pay with a credit card.

More information about payment methods:

Where to enter the customer's / end-user details
In order to make a purchase on behalf of a customer, uncheck the option: "The Recipient or Licensee is the same as the Purchaser" and enter the details of your customer as the recipient information. The license will then be entitled to your customer.
Help for resellers / purchase for someone else

License delivery
If you want to deliver the license to the end-user yourself and not show them any pricing information, then enter your own email address as the email address of the recipient. You will then have to deliver the license information than you received to your customer yourself.
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